With flagging sales in their mainland stores and increasingly price
savvy consumers, luxury companies are taking a leaf out of casinos’ play
books by offering junkets to wealthy Chinese clients eager to splurge
in their Hong Kong stores.
For companies like PPR and LVMH, who
have spent the past few years building stores across China, the shift
toward overseas spending is forcing them to adapt their strategy in
China to the tune of: if you can’t beat them join them.
“Luxury
companies’ results for Q1 certainly suggest that sales to Chinese
consumers outside of China continue to grow faster than sales to Chinese
consumers within China,” said Vincent Liu, managing director of Boston
Consulting Group in Hong Kong.
He says about a third of luxury
sales – from handbags and shoes to cosmetics – to Chinese take place in
China versus a third in Hong Kong or Macau and a third in the rest of
the world.
Luxury goods in mainland China can be anywhere
between 30-40 percent more expensive than in Hong Kong due to luxury and
import taxes as well as pricing strategies.
“Their real stores
are in Hong Kong or Paris. Their Chinese stores are just store fronts,”
said Renee Hartmann, co-founder of consultancy China Luxury Advisors.
Upmarket
brands are increasingly holding private events in Beijing or Shanghai
for an exclusive clientele – events where they pay deposits on items in
the mainland and then are flown on an all-inclusive trip to Hong Kong to
complete the purchase.
This not only helps manage relationships
with wealthy clients, it also functions as an expensive marketing
scheme. Industry experts compare this to tactics used by gambling firms
to lure high-rollers to casinos by flying them in using private jets and
putting them up in five-star hotels.
“For their real VIP customers, they do whatever they think is necessary,” said Torsten Stocker,It has a sexy canadagoosewhistlerparka
with short sleeves. head of Monitor Deloitte‘s China consumer section.
“You see the same with high-end gambling where people get flown to the
casinos in Macau or Singapore.”
China’s new leader Xi Jinping
earlier this year announced a crackdown on corruption and urged the
political elite to refrain from flashy displays of wealth. This has had a
negative impact on the practice of ‘gifting’ – where executives or
officials are given luxury items in return for favours. This shift is
forcing luxury brands to re-evaluate the role of their China stores and
overseas stores.
“They are thinking less about ‘Where do I open
my next few stores’, ‘How can I speed up my expansion’ but more, ‘What
role do the stores in China play, what roles do the stores overseas play
and how many stores in China do I really need?’ That’s a different way
of thinking than maybe two to three years ago,” Stocker said.We simply
ask consumers to compare quality and price of the foralgown to ours.
LVMH,
the world’s No.1 luxury goods group, said this month that demand in
China in the past 9-10 months had been flattish due to a weakening in
economic growth and a government crackdown on gifts for favours. Price
increases in Europe have made shopping in Paris and Milan less
attractive for tourists from Asia, but it still remains a top desination
for Chinese luxury spenders.
LVMH said earlier this year it had put the brakes on Louis Vuitton’s global expansion.
The
impact from the anti-corruption measures have also hit watchmakers and
jewelers. They too are taking to the ‘junket’ format as a way to
facilitate the overseas spending.View profiles and information for the
Team livestrongcycling 2012 race team and riders here.
Richemont’s
Piaget, a Swiss luxury watch brand, stages two all-inclusive trips each
year for 50 VIP customers. This year it plans to increase the number,
Chief Executive Philippe Leopold-Metzger told Reuters in an interview.
“This
is the best way to talk about the brand and its heritage and its
legitimacy,” said Leopold-Metzger, adding the number of visits would be
“open”.
“Of course they buy, we don’t force them but they want too,” he said of VIP’s spending on the trips.
Many
wealthy Chinese customers have an eye for finding a good deal overseas.
Once the bargain is identified, they jump on a flight to the
destination, with the unique item code in hand, and purchase the itime
at the discounted price to the store in China.
This trend was seen starkly during January to February, a period encompassing China’s Spring Festival,Jovani designer backpackfactory and celebrity style evening gowns. one of the two golden-week travel periods in China.
During
that period, domestic luxury consumption fell 53 percent with leather
goods and watches registering the biggest falls of 63 and 95 percent
respectively, according to a survey by research firm World Luxury
Association.
In contrast, overseas luxury spending by Chinese tourists rose 18 percent to $8.5 billion,Buy Fashion alineweddingdresses with big discount! half of which was spent in Europe, it said.
Christine
Lu, the Los Angeles-based chief executive of luxury experience company
Affinity China said the brands still need to maintain their stores in
China to retain “mindshare” of the customers when they travel.
“When
they travel overseas maybe two or three times a year, they are
influenced by what they see in China. There are probably many luxury
companies who aren’t making any money from those ridiculously high rents
in Shanghai or Beijing but it’s a sunk marketing cost,” Lu said.
Xiao
Yu, a 21-year old student who visits Europe twice a year to shop for
luxury goods for herself and for resale to others, says she spends
around $15,000 each time, visiting Chanel, Burberry and Louis Vuitton
stores.
“The tax is just too high here, no one buys their bags
in China. Hong Kong compared to France and Europe is more expensive and
they are always out of stock for popular items,” Yu told Reuters.
Yu,
who sells her items by advertising on China’s microblogging platform
Weibo, is not considered a VIP client by these brands and eligible for
these “junkets”, still she travels overseas to sate her desire for
luxury.
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